April Chapter Meeting
Date: April 17, 2013
Time: 7:00 AM to 10:00AM
Where: Best Western Executive Inn in Seattle
200 Taylor Avenue N, Seattle, Washington, 98109
Speaker: DR. KATHY HAGLER
Company: Kathy Hagler and Associates
Presentation: CONTINUOUS IMPROVEMENT & MEETING MANAGEMENT SKILLS
Dr. Kathy Hagler will demonstrate how to properly manage Kaizen type meetings, and utilize meeting management skills to resolve existing issues within your company by using tools and techniques she has learned and continues to use.
In this talk you touch upon the following concepts:
- Total Quality Management
- Meeting Management Skills
Relevance to ASSE members:
The ability to gather a group of outspoken individuals and productively brainstorm a subject is a major challenge to anyone. With proper meeting management skills and brainstorm techniques, you can effectively harness the talent and expertise of your coworkers and effect positive change in your work environment.
Dr. Kathy Hagler is nationally recognized as an authority on continuous improvement, quality, planning, and organizational coaching. She recognizes that theory without action is useless. Action without theory is costly. Kathy has the rare combination of theory that she learned directly from working and traveling with W. Edwards Deming and Peter Drucker, her major professor at the Claremont Graduate School.
Following direct organizational experience in mathematics, psychology and executive management and leadership, Kathy founded the Technology Exchange Center in Orange County, California. This center assisted over 1000 organizations in the implementation of quality management principles and continuous improvement; the Center was awarded the National Alliance of Business Award by Coretta Scott King.
The quality approach, which she learned from Deming and Drucker, has proven successful in her past 30 years of consulting with large and small firms as well as non-profit organizations.
Kathy has been a featured speaker at many major conferences and has traveled internationally to speak on quality and organizational improvement. She participated with Dr. Deming in the 1990’s PBS special, “The Transformation of American Industry”.
Kathy has earned undergraduate degrees in math, piano, and psychology. She has masters in counseling and a PhD in Higher Educational Administration and a Certificate of Business Administration from the Drucker School of Business Administration. She was awarded the “Outstanding Alumni Award”, Eastern New Mexico University, and the “Outstanding Ph.D. Candidate” at Claremont Graduate School in 1987.
In addition to working as an Adult School Director, the Dean of Vocational and Technical Education, and the Dean of Development at Rancho Santiago Community College in Orange County California for 15 years, Kathy has also served as the strategic planning and quality consultant to many other community colleges, including Dallas County Community College District, Maricopa Community College District in Phoenix, Oklahoma City Community College, and many other community colleges.
In Idaho, Kathy was the primary consultant in creating the Boise State University Long Range Plan (Metropolitan Research University of Distinction), as well as specific plans for each of the colleges at Boise State, Boise School District’s plans, the state-wide Association of General Contractors, state-wide Idaho Association of REALTORS®, the state-wide Diocese of the Catholic Church, the Boise Art Museum and the Basque Museum (which resulted in a recent exhibit at Ellis Island), and many other local and state-wide companies and organizations. Another recent accomplishment was the design and completion of the Strategic Plan for the newly opened community college in Idaho, the College of Western Idaho. Kathy was instrumental in also creating the complete staff training and orientation to the new college. Kathy worked with the Veterans Administration in Ohio to provide mentoring training and train the trainer to all VA hospital supervisors in their eight hospitals.
Other leadership positions include the President of the Economic Development Board in Santa Ana, California; Creator and Chair of the Better Business Bureau “Integrity Counts” awards, Boise; Chair, Workforce Investment Board, Southwest Idaho; Board Member of the National Occupational Competency Testing Institute.